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Terms & Conditions

Orders

All orders must be confirmed in writing.

Ownership

Title to goods does not pass until payment in full is received.

Payment Terms

  • First 3 orders will be traded with COD, thereafter a credit application can be submitted for extended trading terms.  (ie, 14 days or 30 days EOM)

  • All orders above $10,000 and/or produced offshore require a 50% deposit to be paid upon placement of order. Balance to be pre-paid or in-line with pre-arranged credit terms.

  • Freight charges apply to all deliveries and are payable by the customer.  These fees will be notified upon submission of quotation. 

GST

Unless expressly stated otherwise, all amounts specified in all quotations have been calculated without regard to GST and do not include GST.

Cancellation of Order

Cancellation fees do apply and can vary order to order. 

Claims or Returns

Only written claims will be accepted and must be made within 14 days of receiving the goods. Claims or returns will only be accepted where there is a fault in the product or an error in the decoration. We must inspect the goods before a refund or replacement of stock will be issued.

Colours

The colours of the specified and visible on this web site are only indicative. If concerned, please request a sample.

Default Accounts

Any company or person/s defaulting on a payment will be actively pursued.

All fees involved in recovering the debt will be billed to that company or person/s.

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