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Terms & Conditions

Orders

All orders must be confirmed in writing.

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Ownership

Title to goods does not pass until payment in full is received.

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Payment Terms

  • First 3 orders will be traded with COD, thereafter a credit application can be submitted for extended trading terms.  (ie, 14 days or 30 days EOM)

  • All orders above $10,000 and/or produced offshore require a 50% deposit to be paid upon placement of order. Balance to be pre-paid or in-line with pre-arranged credit terms.

  • Freight charges apply to all deliveries and are payable by the customer.  These fees will be notified upon submission of quotation. 

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GST

Unless expressly stated otherwise, all amounts specified in all quotations have been calculated without regard to GST and do not include GST.

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Cancellation of Order

Cancellation fees do apply and can vary order to order. 

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Claims or Returns

Only written claims will be accepted and must be made within 14 days of receiving the goods. Claims or returns will only be accepted where there is a fault in the product or an error in the decoration. We must inspect the goods before a refund or replacement of stock will be issued.

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Colours

The colours of the specified and visible on this web site are only indicative. If concerned, please request a sample.

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Default Accounts

Any company or person/s defaulting on a payment will be actively pursued.

All fees involved in recovering the debt will be billed to that company or person/s.

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